Customs Release Support

Customs Release & Clearance Intelligence

Access international data and resources dedicated to customs clearance and regulatory release processes for pharmaceutical, healthcare, cosmetic, and supplement products.

Our platform provides verified information on customs brokers, import/export agents, and logistics providers with expertise in pharmaceutical documentation and controlled product handling. Explore insights into required import/export permits, HS codes, tariff classifications, inspection procedures, and product release timelines across multiple jurisdictions. With continuously updated customs and compliance intelligence, you can streamline your border operations, prevent delays, and ensure the smooth, compliant movement of goods through international supply chains.

Pharmaceutical Customs Release Support

  • Import permit and Ministry of Health (MOH / TITCK) clearance
  • Verification of CPP, GMP, COA, and analysis certificates
  • Product classification under correct HS codes
  • Cold chain and temperature monitoring during customs waiting period
  • Batch sampling and analysis coordination with the MOH laboratory
  • Documentation review (invoice, packing list, transport docs)
  • Translation of regulatory and technical documents
  • Assistance with customs brokers and authorized warehouses
  • Release follow-up from port until delivery
  • Expedited release for life-saving or urgent medicines
  • Tax exemption and import duty optimization
  • Inspection coordination for controlled or narcotic substances
  • Regulatory compliance reporting after release
  • Renewal and follow-up of import licenses

Cosmetics & Dermocosmetics Customs Release Support

  • Notification and registration control before customs entry
  • Label and packaging language compliance check (INCI names, country of origin, etc.)
  • Product safety data sheet (MSDS) and CPNP registration validation (for EU markets)
  • Support for customs inspection and sample testing if required
  • Coordination with import license holder or responsible person
  • Temporary storage in approved cosmetic warehouses
  • Handling of customs declaration and tax submission
  • Preparation of free sale certificate or product notification documents
  • Clearance for private-label and OEM cosmetics
  • Documentation translation and legalization (COO, invoice, etc.)

Medical Device Customs Release Support

  • Verification of CE Certificate, ISO13485, and device classification
  • Registration and listing check with local authority (e.g., TITCK, SFDA, DHA)
  • Import permit and device listing confirmation
  • Review of declaration of conformity and manufacturer license
  • UDI and labeling compliance check
  • Coordination with the authorized representative or distributor
  • Customs inspection and sample testing coordination
  • Documentation management (invoice, airway bill, packing list, technical files)
  • Import tax and duty management
  • Support for post-release tracking and storage in authorized warehouses

Food Supplement & OTC Customs Release Support

  • Product registration and import license validation before arrival
  • Nutritional and ingredient analysis document verification
  • Certificate of Free Sale and GMP document control
  • Label compliance with local language and health claims rules
  • Sampling coordination for food control laboratories
  • Coordination with customs brokers and logistics providers
  • Documentation management (invoice, COA, product specification)
  • Release follow-up from port to warehouse
  • Import tax and duty exemption handling
  • Regulatory reporting and record keeping after clearance

Global Customs Coverage

🌍 Key Customs Authorities
  • EU Customs Union & UK Border Force
  • US Customs and Border Protection (CBP)
  • GCC Customs Union Authorities
  • Asia-Pacific Customs Administrations
  • Latin American Customs Agencies
📋 Specialized Procedures
  • Expedited Clearance for Urgent Medicines
  • Cold Chain Monitoring & Validation
  • Controlled Substance Handling
  • Tax & Duty Exemption Processing
  • Laboratory Sampling Coordination

Key Benefits

Reduced Clearance Times

Streamline customs processes and prevent delays with expert support.

Compliance Assurance

Ensure full regulatory compliance across all customs procedures.

Documentation Expertise

Access verified customs brokers and documentation specialists.

Continuous Updates

Stay current with changing customs regulations and procedures.

We conduct comprehensive verification including license validation with customs authorities, certification checks, trade reference verification, performance history review, and continuous monitoring of compliance records. All partners must demonstrate expertise in healthcare product clearance and maintain current certifications.

Yes, we specialize in expedited clearance for life-saving medicines, urgent medical devices, and critical healthcare products. Our network includes customs brokers with established relationships with health authorities and customs officials to facilitate priority processing while maintaining full compliance.

Absolutely. We coordinate with temperature-controlled storage facilities, monitor cold chain integrity during customs processing, and ensure proper handling procedures. Our partners are certified for pharmaceutical cold chain management and maintain validated storage conditions throughout the clearance process.

Our experts conduct detailed product analysis considering composition, intended use, and regulatory classification. We maintain up-to-date HS code databases and work with customs classification specialists to ensure accurate tariff determination, minimizing duty liabilities and preventing classification-related delays.

Yes, we provide comprehensive support for tax exemption applications, duty optimization strategies, and preferential trade agreement utilization. Our experts identify eligible exemptions for pharmaceutical and healthcare products and guide you through the application process to minimize import costs while maintaining compliance.